Our Operational Excellence Methodology
Our methodology is one that that uniquely addresses 4 key questions that are common to any operation…
Process Discipline
Process Discipline establishes an Operational Window based on efficient, measurable and standardised process sequences or settings with corresponding behaviours around confirmation and intervention leading into problem solving
Daily Management
Daily Management establishes a drumbeat and a set of behaviours around reviewing and challenging operational results thereby creating an environment for timely course correction and problem solving.
Problem Solving
Successful Problem Solving by capable cross functional teams strikes at the root causes of issues exposed through the consistent application of Process Discipline and Daily Management
Operational Resilience
Operational Resilience utilises value stream thinking and risk management approaches to focus on expanding the operational window/process capability
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